Pilates Terms and Conditions

 

PAYMENT

Classes (private, corporate and public) are paid for in monthly blocks. Payment for all classes is required 1 week prior to the start date to confirm your block booking and reserve your space. Any bookings not confirmed with payment 1 week prior to the new block cannot be held. It will be offered to clients on the waiting list for classes.

Group mat – £9 per class, paid in a monthly block (excluding classes held at The Pilates Studio).

1:1 and Duet Bundles: Save 10% when you buy our 10 session bundle

1:1 mat: 4 - £148, 6 - £208, 10 - £333

Duet mat: 4 - £228, 6 - £321, 10 - £531

Reformer 1:1: 4 - £160, 6 - £225, 10 - £360

Duet Reformer: 4 - £240, 6 - £338, 10 - £540

Home Visits: Travel charged at an additional cost

 

Bank Transfer- please use your name, class day and month as reference. 

Bank: Santander, Account name: Beth Jex

Sort code: 090128 Account number: 94363543

 

Cancellation

Whole blocks- If you book a block and need to cancel it, we require 48 hours notice before the first class in the block. Refunds will be given minus an administration fee of £15. Any blocks not cancelled with 48 hours notice will be charged for in full.

Individual classes

Group classes- No allowance or discount is made for classes booked but not taken. However we do offer the ability to move to an alternative class in the same month subject to places being available. Private classes -Any Private classes booked individually or as part of a block will be subject to a £15 cancellation fee. 

If your teacher cancels a class, a refund, reduction in the following months fee or a catch up class will be available. 

HOLIDAYS AND ABSENCE

If you are taking holiday but require your place to be held in class on your return, the cost of the missed weeks will be still be required.  The option to make up the classes missed is always available. The usual advance payment terms apply. Please text or call your teacher to tell them if you are unable to attend a class with as much notice as possible. This will give them the opportunity to offer the space to other clients waiting to do catch up classes. 

 

 

What to expect

Upon booking a place you will need to complete an Enrolment form which will enable us to assess, in confidence which classes will suit your needs and requirements.

Please come wearing appropriate, close fitting clothes. You will be asked to remove footwear and sometimes socks for certain exercises.

Please bring your own mat and a small head cushion if requires. All other equipment will be provided unless advised otherwise. 

PRIVACY

Please see our privacy policy. Link at the bottom of our website

 

 

Massage Terms & Conditions

 

Payment:

Payment is required atleast 72 hours prior to your massage to confirm your booking. Payment can be made in Cash or Bank Transfer

Bank Transfer- please use your name, treatment day as reference  

Bank: Santander, Account name: Beth Jex, Sort code: 090128, Account number: 94363543

Cancellation:

 If you need to cancel your appointment we require 24 hours notice. Refunds will be given minus an administration fee of £15. Any appointments not cancelled with 24 hours notice will be charged for in full.

Privacy:

Please see our privacy policy. Link at the bottom of our website

What to expect:

Upon booking a massage you will need to complete an Enrolment form which will enable us to assess, in confidence which massage will suit your needs and requirements and of any contraindications that may effect your treatment. It is important you give full honest answers to these questions as it can effect health and treatment.